Shipping policy
Order Pickup allows you to order items on Woodstock or in the Boostheme and pick them up for free at your local Woostock store. Order Pickup is listed on the item’s page, and usually ready within 2 hours* of placing your order. Items marked Ship to Store can be picked up within 4-7 days instead.
You can also shop for items eligible for Order Pickup on any search results page. Select the filter option and select buy online & pickup or Free Order Pickup.
Items with limited or no stock in store and items containing hazardous materials may not be eligible for Order Pickup.
To place an order using Order Pickup:
- Find an item and select color, size and quantity (if applicable).
- Select Pick it up or Ship to Store on the item’s page.
- Your set store will be the default store for pickup.
- You can also select Edit store to browse nearby store pick up options or enter a city, state or ZIP to search for additional stores.
- Proceed to checkout and submit order.
- Wait until you receive a pickup notification before you go to the store to pick up your item.
- Visit Guest Services or the designated pickup location at your selected store to get your item(s).
- Pickup location details will be included in your Ready for pickup email.
To place an order using Order Pickup:
- Find an item and select color, size and quantity (if applicable).
- Select Pick it up or Ship to Store on the item’s page.
- Your set store will be the default store for pickup.
- You can also Change store to browse nearby store pickup options or enter a city, state or ZIP code to search for additional stores.
- Proceed to checkout and submit order.
- Wait until you receive a pickup notification before you go to the store to pick up your item.
- Visit Guest Services or the designated pickup location at your selected store to get your item(s).
- Pickup location details will be included in your Ready for pickup email.